Policies
Cancellation
Terms and Conditions - Accommodation Agreement:
A. CHECK-IN AND CHECKOUT
• Standard check-in is 2 pm for accommodation and campsites bookings and standard checkout
is 10 am.
• Warroora Stations OFFICE HOURS ARE FROM 8 am TO 5 pm, LATEST CHECK-IN is 5:00 pm.
B. TERMS & CONDITIONS
1. These terms and conditions apply to all bookings made through Warroora Station. Placing a
booking with us constitutes acceptance of these terms and conditions. You agree to comply
with all applicable laws and with regulations.
2. You agree to ensure that all occupants treat the Property and all fittings with reasonable care,
and you agree to pay for any damage caused by misuse, neglect or abuse during your
occupancy.
3. Guests are to stay within the maximum number booked. If guests breach the maximum
number of guests allowed at the property, they will be directed to leave the property, and
they will be no refund for any unused portion of the booking.
4. All chalets and rooms are strictly NO SMOKING. Cleaning fees may apply if you are found to
have smoked inside your accommodation.
STANDARD MODIFICATION & CANCELLATION FEE
1. Cancellation of your booking 21 days or more before your arrival will incur a NON-REFUNDABLE
20% CANCELLATION FEE. If you choose to rebook for a date in the future, the Booking Deposit
fee will be waived.
2. Cancellation of your booking less than 21 days before your arrival date will forfeit 50% of your
payment.
3. No-shows and cancellations made 7 days before check-in will be subject to a 100 per cent
cancellation fee.
4. No refund - we are not held responsible for external environmental conditions outside our
control, such as bad weather such as wind, rain, road closure, cyclone, etc.
5. Cancellation outside the control of the guest will be considered by Warroora on a case-by-case
basis, considering potential loss to the owner. Guests are strongly advised to take out
comp